Quantcast
Channel: outsourcing – Customer Support Philippines
Browsing all 22 articles
Browse latest View live

Data Security Alert: Mitigate the risks of off shoring

When it comes to outsourcing to an outsourced or offshore support contact center, being fully aware on the safety of your data has never been very critical. If a particular business process is not...

View Article



Why Outsourcing Your Technical Support to the Philippines is a Smart Move

The business process outsourcing (BPO) industry has been around for more than 20 years and apparently, the success of outsourcing is immensely evident as outsourcing hubs continues to rise over the...

View Article

How LPO Aids Domestic Law Firms In Their Globalization Efforts

Legal process outsourcing (LPO) is fast becoming a preferred strategy of many domestic law firms in operating their business. And it’s easy to understand why. Outsourcing […] The post How LPO Aids...

View Article

Data Entry Services That You Can Outsource To Improve Your Back Office Work

The role of different data entry processes becomes more important as businesses continue to embrace modern technology. Technological advancements allow businesses and organizations to collect huge […]...

View Article

Provide The Right Answers To The Customers Inquiring About A Product. Get The...

When a customer shows interest in your products or services, will you entertain him/her or will you let him/her go? Like any kinds of relationship, maintaining […] The post Provide The Right Answers To...

View Article


Connecting With Millennials Through IT Functions

Millennials — the huge population characterized by their 18-35 years age-range but defined mostly by their inseparable connection to technology — are the target market of […] The post Connecting With...

View Article

Why Foreign BPO Companies Prefer Filipino Call Center Agents

It started in a simple operation that provides basic services such as email response and service management. Today, the call center industry is at the forefront […] The post Why Foreign BPO Companies...

View Article

Why Outsourcing Customer Support Is Great for SMEs

Regardless of your company size, the quality of your inbound customer support can do two things: drive your growth or drive your customers away. While the […] The post Why Outsourcing Customer Support...

View Article


What To Look For In A Customer Support Representative

Customer support representatives are today’s unsung heroes. The very fabric of our society would unravel if not for these professionals. Their customer service traits, which were […] The post What To...

View Article


How Can Business Increase Personalization With Telephone Answering Service?

Telephone answering service has already been around for decades. However, not all businesses have realized all the amazing benefits of outsourcing telephone answering services yet. To […] The post How...

View Article

App Companies Improving Their Social Media Customer Service With The Help Of...

App companies start to see the importance of utilizing social media customer service in dealing with various customer concerns, inquiries, and suggestions. This is due to […] The post App Companies...

View Article

Effectively Managing Outsourced Employees Is A Key To Outsourcing Success

There are many articles on the internet talking about how to supervise or motivate an employee. But how will you do it when you do not […] The post Effectively Managing Outsourced Employees Is A Key To...

View Article

Increase Customer Loyalty By Satisfying Your Market Through After Hours...

Every business owners want to gain loyal customers because it guarantees a stronger business. However, acquiring loyal customers is not an easy task — there’s a […] The post Increase Customer Loyalty...

View Article


Can We Dictate A Customer’s Journey Through Social Media Customer Care?

Social media customer care is one of today’s powerful and efficient platform when it comes to delivering excellent customer service. But it doesn’t end there. More […] The post Can We Dictate A...

View Article

Travel Agencies With Multilingual Customer Service Are At An Advantage....

With how travel agencies are sprouting from anywhere, the competition might be an all-time high. Having an edge or an advantage that will separate you from […] The post Travel Agencies With...

View Article


Why Outsourcing Your Technical Support To The Philippines Is A Smart Move

As the number of digital consumers continues to multiply, technical support outsourcing also becomes one of the most preferred services in the business process outsourcing (BPO) […]

View Article

Why Outsourcing Customer Support Is Great for SMEs

Regardless of your company size, the quality of your inbound customer support can do two things: drive your growth or drive your customers away. While the […]

View Article


What To Look For In A Customer Support Representative

Customer support representatives are today’s unsung heroes. The very fabric of our society would unravel if not for these professionals. Their customer service traits, which were […]

View Article

How Can Business Increase Personalization With Telephone Answering Service?

Telephone answering service has already been around for decades. However, not all businesses have realized all the amazing benefits of outsourcing telephone answering services yet. To […]

View Article

App Companies Improving Their Social Media Customer Service With The Help Of...

App companies start to see the importance of utilizing social media customer service in dealing with various customer concerns, inquiries, and suggestions. This is due to […]

View Article
Browsing all 22 articles
Browse latest View live




Latest Images